MAX Connect Help System

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MAX App for Windows™ desktop

The MAX App allows users to join and participate in MAX Connect-hosted meeting sessions using their Windows desktop device.

Installation

Download and install the Windows desktop version of the MAX Connect app from biamp.com's Downloads page.

Unless modified, the app is ready for use upon download.

Using the MAX App Windows Version

Join a Session
Session Home Screen
Share
Whiteboard
Settings

Join a Session

Note: The device must be connected to the same LAN or WiFi network as the MAX Connect.

1. After installation, open the app.

2. Enter a screen name and (optional) picture.

At the initial setup, the user can add their name and picture which will be visible to all participants.
This can also be done at any time by going to Settings.

3. During your first sign-in Enter the 4-digit Session ID and IP address displayed on the room's Welcome Screen to join the session.

See the Settings section here to change the default settings if needed.

Join session page with fields for entering the MAX's wired IP address and the Session ID.

Future sessions connected to the MAX Connect will not require inputting the IP address.

The app landing page with Join Session field.

Optional: You may set a user name and add a user photo before joining by clicking on the Settings icon and then the User settings tab. See the Settings section below.

Session Home Page

The app's session home page.

A tool bar can be found at the bottom of the session home page.

Shareable content can be found in the content pane on the left of the page.

Toolbar

The session tool bar with controls.

The session tool bar, opened.

From left to right, the tool provides controls for:

Collapsing and un-collapsing the bar.
A pad for selecting and repositioning the toolbar on the screen.
Share your screen content.
UC Camera on / off for using your device's camera.
Whiteboard annotation tools. Note: These tools are not visible unless the whiteboard has been selected.
Download content.
Session information.
Settings.
Logging out of the session.

Session Information

The Session information panel, opened by the i information button.

On the home screen, click the "i" information icon to:

View session information
Copy the session link
Copy the QR code

Whiteboard

The Whiteboad is found in the collapsible display pane on the right side of the page.

The Whiteboard in the Display panel on the right side of the screen.

1. Click on the whiteboard to display it on the primary monitor.

The opened whiteboard.

Annotating the Whiteboard

Click the Annotate & Display Toolbar button to access the drawing toolbar.

The annotation tool bar provides tools for drawing on the whiteboard.

The annotation bar with pen tools open.

Settings

Access the Settings

Settings can be accessed from the Join Session page or the Session Toolbar.

Join Session Settings Button

Session Toolbar Settings Button

The Tool Bar with a callout point toward the Settings button.

Settings Tabs

General Tab

The General settings tab allows the user to:

Set the desktop app to launch at startup
Enable and disable the power-saving mode
Choose screen appearances
Add the IP addresses for MAX Connect units outside the subnet you are connected to.
Pair this MAX deskptop app to MAX Connect device. This allows the app to automatically join a session hosted on that device without having to enter the session ID.

User Tab

The user can enter a display name and upload a profile image.

The User tab showing the user name and profile image fields.

There are two options for adding an image. Both are accessed by clicking on the Camera button located at the bottom of the Profile Photo page element.

Option 1: Select an image from your device.