Windows Desktop App

For Windows desktop users, download and install the desktop MAX Connect app from biamp.com's Downloads page.

• Unless modified, the app is ready for use upon download.

Windows desktop app information:

• Join a Session
• Session Home Screen
• Share
• Whiteboard
• Settings

Join a Session

Note: The device must be connected to the same LAN or WiFi network as the MAX Connect.  

1. After installation, open the app.

2. Enter a screen name and (optional) picture.

• At the initial setup, the user can add their name and picture which will be visible to all participants.
• This can also be done at any time by going to Settings.

3. During your first sign-in Enter the 4-digit Session ID and IP address displayed on the room's Welcome Screen to join the session.

• See the Settings section here to change the default settings if needed.

Future sessions connected to the MAX Connect will not require inputting the IP address. 

Optional: You may set a user name and add a user photo before joining by clicking on the Settings icon and then the User settings tab. See the Settings section below.

Session Home Page

A tool bar can be found at the bottom of the session home page. 

Shareable content can be found in the content pane on the left of the page.

Toolbar

From left to right, the tool provides controls for:

1. Collapsing and un-collapsing the bar.
2. A pad for selecting and repositioning the toolbar on the screen.
3. Share your screen content.
4. UC Camera on / off for using your device's camera.
5. Whiteboard annotation tools. Note: These tools are not visible unless the whiteboard has been selected.
6. Download content.
7. Session information.
8. Settings.
9. Logging out of the session.

Session Information

On the home screen, click the "i" information icon  to:

• View session information
• Copy the session link
• Copy the QR code

Whiteboard

The Whiteboad is found in the collapsible display pane on the right side of the page.

1. Click on the whiteboard to display it on the primary monitor.

Annotating the Whiteboard 

Click the Annotate & Display Toolbar button to access the drawing toolbar.

The annotation tool bar provides tools for drawing on the whiteboard.

Settings

Access the Settings

Settings can be accessed from the Join Session page or the Session Toolbar.

Join Session Settings Button

Session Toolbar Settings Button

Settings Tabs

General Tab

The General settings tab allows the user to:

• Set the desktop app to launch at startup
• Enable and disable the power-saving mode
• Choose screen appearances
• Add the IP addresses for MAX Connect units outside the subnet you are connected to.
• Pair this MAX deskptop app to MAX Connect device. This allows the app to automatically join a session hosted on that device without having to enter the session ID.

User Tab

The user can enter a display name and upload a profile image.

There are two options for adding an image. Both are accessed by clicking on the Camera button located at the bottom of the Profile Photo page element.

Option 1: Select an image from your device.

• Click on the Your gallery button

Option 2: Take a picture using your device.

• Click on the Your Camera button
• Choose a camera from the dropdown
• Click on the Capture button 

Remove photo: To remove a user photo, click on the same Camera Button.

Presentation Tab

GPU hardware acceleration can be enabled by checking the Enable box for faster and more responsive performance.

Update Tab

Use this tab to check for firmware updates.

Support Tab

On this tab, users may:

• View this online help system
• Contact support
• Download logs to share with Biamp technical support when troubleshooting issues.

About Tab

On this tab, users can download:

• The End User License Agreement
• A list of web components